Medblaze Infini

The Comprehensive Quality Management System

Role-based authentication

Intuitive drill-down dashboards

SMS & MAIL notifications

In-house & Cloud deployment

All device compatibility

Capable of integrating with the existing system

Incident Reporting and Information System

Medblaze IRIS provides you with a system to track all incidents, perform in-depth analysis, drive proactive measures and report quality parameters. Our incident management solution notifies key stake-holders with safety alerts and enables them to act on such insights to deliver on the high-quality standards.

Configurable and dynamic forms.
SLA tracking, reporting, and escalation framework.
Detailed RCA process with options of Ishikawa Diagram, 5 Why and FMEA
Corrective actions and Preventive actions.
Flexible and configurable notification engine.
Role-based access.
NABH aligned reports.
Deliver as dashboards, reports, emails, PDFs and Excel formats.

Feedback

Patient Feedback Management is a centralized system to capture the feedback of the patients or visitors at various touch points across the hospital that helps in analyzing the data and understanding patient sentiments and satisfaction levels.

Flexible questionnaire modeling.
Real-time analysis to derive insights
Ease of use Android and Web based application
Detailed RCA process
Corrective actions and Preventive actions.
Daily reports trigger to the top management

Complaint Management System

Infini’s CMS aids you to track the complaints from various departments and also to categorise them based on their priority. It ensures that every complaint is recorded with all critical information and is addressed on time. Root cause analysis followed by corrective and preventive action is the major functionality which helps to reduce the number of complaints and thereby increase the effectiveness of services provided in the hospital.

Priority-based complaint categorization
Department wise complaint mapping/grouping
Timely resolution of complaints
Various approaches in the RCA process.
Corrective & Preventive actions.
Quality indicators.
Interactive Dashboards.

Infection Control

Infini’s Infection control module allows you to assess, evaluate and improve patient care and patient safety.

Detailed data capture.
Intelligent and dynamic workflows.
Multichannel access and updates.
Care bundles.

Audits

Infini’s comprehensive and practical audit forms let you track your organizational stride towards quality improvement.

Medical Record audits, Safety Inspection audits and many more.
Platform to escalate and manage risks.
Trend analysis of hazards or risks identified in the hospital.

Synapse

Synapse is a comprehensive module which eases the handover and takeover of patient details in a hospital. It captures the information related to patients’ health in a detailed manner thereby allowing an efficient transfer of high-quality clinical information in the hospital. This module helps in improving the overall safety and efficiency of care by providing a structured way of interaction among the care givers.

Follows Situation, Background, Assessment and Recommendations
(SBAR) model of communication adhering to international standards and
guidelines.
Separate handover/takeover modules for doctors and nurses.
Role-based handover and takeover.
Improves communication among doctors and nurses.
One click handover/takeover model.
Comprehensive patient data capture.

Document Management System

Maintain a knowledge repository using Infini’s Document Management system.

Infini has a comprehensive document management system for storing and managing all the SOPs, licenses, policies and protocols in the hospital.
The system has options for user wise access control, tracking of document revision history and scheduled reminders for updating documents/licenses.

Discharge Tracker

Improve Discharge Process flow and Keep Patients “Ready to Go”.

Map the discharge process and ensure coordination
Monitor waiting time at each step and investigate the biggest delays
Track the progress of a patient’s discharge in terms of billing, pharmacy, insurance clearance and improve the efficiency of the process by removing hurdles in the flow.

Equipment Maintenance

Simplify your maintenance scheduling and enhance productivity.

Set maintenance intervals based on meaningful data and Frequency-scheduled activities for Preventive and corrective maintenance.
Increase medical equipment reliability and reduce maintenance costs.
Automated reminders to Vendors based on pre-fixed schedule

Blood Bank

Ensure timely availability of Blood Components with minimal risk to recipients.

Accurately record the utilization of different blood/blood components and maintain the transfusion/discard report of the patients.
Track the TAT for the issue of blood/blood components thereby understanding and rectifying the bottlenecks in the process.
Monitor Transfusion reactions and perform Root Cause Analysis.

Labs

Oversee the compliance rate of your hospital towards lab safety guidelines, monitor the frequency of redo’s and reporting errors in your labs and also understand the degree of correlation between the clinical and laboratory diagnosis with the help of our Labs module.

HR Management

Keeps a record of Employee absenteeism and attrition rate.
Along with employee details, this module maintains a record of all the training that an employee undergoes during his/her tenure in the hospital.

Pharmacy

Infini’s pharmacy module helps the hospital capture the variations in the procurement process, goods rejected before GRN, Stockouts and local purchases

Radiology

Monitor the compliance rate of your hospital towards radiology safety guidelines, supervise the frequency of redo’s and reporting errors in your radiology department and also understand the degree of correlation between the clinical and radiological diagnosis with the help of our Radiology module.

And Many more…

Mailing System / Chat
Waiting time capturing tool
Announcements / Broadcast tools
Project Management tool, etc...